Success of the Performance Implementation Plan for Minimizing Diagnostic Errors for Quality Patient Care

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Success of the Performance Implementation Plan for

Minimizing Diagnostic Errors for Quality Patient Care

This paper looks into the successful implementation of the performance improvement plan discussed in the previous paper, titled “Performance and Implementation Plan for Improving Patient Care by Addressing Diagnostic Errors in Healthcare” for quality patient care. It will take into account the financial aspects, information management system and processes that can make the implementation plan successful through the tool of effective communication. 

Diagnostic Errors, Processes, and Contributing Factors

The errors that are commonly encountered in the healthcare practice include – clinical encounter between patient and practitioner, referral problems, patient-related factors, follow-up along with diagnostic tracking related errors and failure of the right interpretation of diagnostic tests (WHO, 2016). Failure of any of these processes can lead to diagnostic errors and the financial, physical and psychological brunt being borne by both the patient and organizations.

Types of Diagnostic Errors and Control Strategies

 According to Roberts (2013), the common diagnostic errors being made by the organizations can be of following nature, namely – no-fault errors, system-errors and cognitive errors. Whereas “no-fault” errors are attributed to limited knowledge, the other two errors, system-errors and cognitive errors can be controlled by proper information management system such as EHR and education and training, enhancing cognitive strategies and feedback respectively (Roberts, 2013). Therefore, the success of these strategies can be controlled by proper control of the above factors, systems and processes that can minimize the diagnostic errors.

Communication and Evaluation of Implementation Success

For an efficient delivery of healthcare, communication plays a pivotal role.

Communication and Audits

 The right communication via right means and at the right time can minimize the diagnostic errors. Ochom et al. (2019) suggest that the success of an implementation plan depends upon the communication system and audits and the better the communication strategies, minimal are the diagnostic errors. 

Financial and Patient-Care Outcomes

The financial monitoring of the success of this plan can be evident from lesser bearing of costs in diagnostic damages, more patient satisfaction, better quality systems and patient satisfaction. 

Conclusion

Concluding, the success of performance of the implantation plan for minimizing diagnostic errors depends on proper communication, knowledge and training and seamless technical support of management information system.

References

Ochom et al. (2019) Strategies to reduce diagnostic errors: a systematic review.

BMC Medical Informatics and Decision Making. Available at 

https://bmcmedinformdecismak.biomedcentral.com/articles/10.1186/s12911-019-0901-1 

Roberts, D. (2013) Reducing Diagnostic Error. University of Dundee. Available at

https://www.researchgate.net/publication/305765603_Reducing_Diagnostic_Error 

WHO (2019) Diagnostic Errors. World Health Organization. Available at 

https://apps.who.int/iris/bitstream/handle/10665/252410/9789241511636-eng.pdf